The problem I've had with mine ... and Rocko chime in if this is the same for you ...
the platen base is both canted and twisted. Canted meaning, looking at it from the front with the belt configured to run vertically, the platen face is rotated counterclockwise by a few degrees. This is fixed by shims or washers between the arm and the belt cover. Detaching the platen by the 2 bolts, and adding washers to the top bolt pushed the top of the platen further to the right, reversing the twist, but now the belt tracking must be adjusted so the edge of the belt is in line with the edge of the platen. No biggie.
Looking at the platen from the side, taking the plastic cover off of course, the platen face is adjustable to square to the belt so that there is uniform distance between the platen face and the belt. Simply loosen the bolts, slide the arms, and tighten. No biggie.
But now looking at the platen from the top, as it relates to the belt, mine is twisted so that the right edge of the platen is closer to the belt than the left. I tried fixing this in a vice by squaring the face to the arms using a right angle. Not certain that worked as hoped.
And at the end of it all the wheels seem larger diameter on one rim than they are on the other, so the belt drifts. It's like chasing a will-o-the-wisp, honestly.
So Rocko, try the first 3 steps and see if that helps. I'm going to repeat steps 1 through 3 myself, and maybe check to make sure the ceramic piece I added to my platen is square as well. Hope this gave you a better idea.